Frequently Asked Questions (FAQs)

• General RIAS Questions
  
• Procure to Pay
  
• General Ledger
  
• Financial Reports
  
• REX
  
• Human Resources, Payroll, and Budgeting
  

General RIAS Questions

• System Access
  
• Training
  
• Additional Assistance

System Access

1. How do I get access to RIAS?
   

   Prior to gaining access to RIAS you must be an active university employee and have a NetID. Click here for instructions on creating a NetID.

   It is also required that you read and accept the university online access agreement.  A NetID is required to access and accept this agreement.

   Complete and sign a RIAS Access Request form and forward it to University Human Resources, Administrative Services Building II, George H. Cook Campus, 57 U.S. Highway 1 South or fax to UHR at 732-932-0046. 
   

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2. What are the recommended desktop requirements for the RIAS Application?
   
   Refer to the Desktop Configuration guide on the RIAS Webster's training page.
   
   

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3. Can I access RIAS using Internet Explorer 8.0 (IE8)?
   
   Internet Explorer 8.0 (IE8) is not a a supported browser by Oracle's E-Business Suite (RIAS). Certification by Oracle is underway.
   
   It is highly recommended that you continue to access RIAS using an Oracle supported browser. A list of supported browsers can be found on the RIAS website. Unfortunately if you choose to use IE8 and experience a problem, Oracle will not provide support and we are unable to address these issues until it is certified.
   
   

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4. Will I be able to access the RIAS Application from a remote location?
   
   Yes, provided you have access to a web browser.
   
   

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5. What if I forget my NetID password?
   
   

   You may contact one of the Computing Help Desks to reset your password.

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6. What is the security strategy for the RIAS system?
   
   Every general ledger account within the university has an external budget responsibility code (EBRC). The EBRC will control access at the account level and access to the data within the financial reports.
   
   

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Training

1. Is training offered?
   
   Yes. For more information go to the Professional Development website.
   

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Additional Assistance

1. Who can I contact with questions?
   
   Contact the Help Desk. A listing of Help Desk numbers are available on the RIAS website.
   
   

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